Hello, this is Tubeat.

If you request an item review service, we will open the outer box of the item you requested, check the information (Size, Color, Quantity, Check Damage) of the contents, and deliver the information to you via e-mail within 72 business hours.

If you want to request this service, please leave the request with the accurate parcel ID via our customer support center.

[Request Item Review Examples (Using “Customer Support” menu to leave the request)]
[Item Review] ABCDEFGHIJKLMNOPQR / Size, Color, Quantity, Check Damage

※ The item review service will be charged an additional fee.
※ To process the item review service, the outer box of the item will be opened. Accordingly, the item may not be possible to exchange OR to refund money. Tubeat is not responsible for that.
※ Your item review requests can be rejected if they are hard to address. In that case, we will inform you individually, and the item review service fee will not be charged.
※ The method of requesting an item review service may be changed to a more convenient method in the future.

Thank you.